Terms of Usage and Privacy Policy

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Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy governs foodiplus’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The term ‘foodiplus.com’ or ‘us’ or ‘we’ refers to the owner of this website. The term ‘you’ or 'our customers' or 'website users' refers to the user or viewer of our website.

GENERAL

foodiplus.com is owned and operated by Consulting and Solutions of America Pvt. Ltd. Our services are limited to providing home-cooked and selected restaurants food ordering and delivering service to our customers. We are, in no way, responsible for the preparations and quality of food as well as its packaging offered by its merchant members. We only provide a platform for our partners (merchants) to sell their food and customers to buy their choice of food.

Please note that in our sole discretion at any time and with or without notice, we may offer any kind of incentives or promotions, shorten or extend the duration of any incentive or promotion program, and/or terminate or modify any incentive or promotion program.

PRICES & OTHER INFORMATION

The information regarding price, product specifications, and availability contained on the Site has been provided by member merchants. The prices charged by the member merchants on this website are generally the same as the prices charged in their physical stores/restaurants at the time an order is delivered, shipped, or available for pickup. Although foodiplus attempts to make certain that the prices listed on the Site and those posted in the stores on the date they are viewed on the Site are the same, and that out-of-stock items are clearly marked or removed from the inventory, prices and product availability may change, particularly if you select a delivery or pickup date that is different from the date on which you place your order.

Moreover, though every effort is made to ensure accuracy in posting pricing information, discrepancies do occur. In the event that the restaurant/store price and the price posted on the Site are different, the restaurant/store price will prevail in every case.

While foodiplus has undertaken to confirm the accuracy of the information contained on this Site, mistakes can be made, due both to inaccurate reporting of accurate information and accurately reporting inaccurate information. Of course, if you become aware that the Site contains inaccurate information, please let us know by contacting us.

foodiplus will not be responsible for any incorrect, false, or any kind of misrepresentation on pricing from the merchant, even though we try every effort to ensure the price is reasonable and best for our customers. The merchants who are selling the foods decide the fair price that is listed on the website.

ORDERING AND PAYMENT

All ordering is performed online or via telephone. Buyers are usually billed directly by merchant members for their orders, and ‘foodiplus’ will be the name that appears on the bills you receive from the merchants. But, foodiplus may provide you separate delivery slip and redemption slips in case there are any delivery charges or cashback offers. foodiplus shall not, in any manner, be considered the seller of the food. You need to pay for the ordered food in advance in cash to us or at the time of delivery to our delivery staff. There is no online payment facility provided yet.

REFUND POLICY

foodiplus takes customer satisfaction very seriously. In case of any problem with your food order, please contact us. In appropriate cases, foodiplus will issue full or partial refunds. For example: if you did not receive your order or received an incorrect order, you may be issued a full refund; if part of your order is missing, we may issue a partial refund. In every event, we will do our best to ensure your satisfaction.

PROPERTY RIGHTS IN THE SITE AND CONTENT; INFORMATIONAL PURPOSES AND COMPLIANCE WITH LAW

The Site and the Content are our property and are protected by applicable copyright, patent, trademark, and other intellectual property laws. Except as expressly authorized herein, you may not reproduce, transmit, sell, display, distribute, publish, broadcast, circulate, modify, disseminate or commercially exploit the Site or the Content in any manner (including electronic, print, or other media now known or hereafter developed) without our written consent. Use of the Site or the Content in violation of these Terms of Use, or any applicable law, rule or regulation (whether of the US or other countries), or the rights of any third party is prohibited. You agree not to use the Site or the Content for any unlawful purposes and comply with any and all requests from us to protect our respective rights in the Site and the Content. You may use the Site and the Content only for your personal use. You may download the Content to your computer and print out a hard copy for your reference and internal use and display, but you will not remove any copyright or other notices contained in the Content. We expressly prohibit the use of devices (including software) designed to provide repeated automated access to the Site and the Content for any commercial purpose except for those expressly authorized by us. We reserve the right to take any and all measures necessary to prevent such access, including denial or termination of your access to the Site. If you have any questions about any materials posted on the Site, we urge you to contact your foodiplus.com representative.

PRIVACY POLICY

foodiplus.com has created this privacy policy to demonstrate our commitment to protecting our individual users' personally identifiable information that we collect when such users use our website, foodiplus.com, or that we receive from the foodiplus.com participating merchants.

This information is used to process the orders placed with the participating merchants and is shared as needed to process the orders. In addition, this information is used to communicate with the users and to enhance their experience at our website including by showing them content that we think the user might be interested in. Lastly, this information may be used as agreed to by the user.